It is true that technological advancements have brought shopping into prominence. While some people argue that people now can purchase items with ease thanks to technology, I would contend that this development can also trigger serious problems for shoppers.
On the one hand, modern technology has paved the way for people to buy necessary products despite geographical restraints. Given that online shopping is proliferating thanks to the advent of e-commerce websites, products are made available globally for customers’ interests. For example, Vietnamese customers can easily order cosmetics from the United States or other countries on websites, and the products will be delivered immediately. This development has generated a large number of profits for the retail sector. In addition, cutting-edge technology has offered different payment methods, which completely revolutionizes people’s shopping habits. Instead of bringing a huge amount of cash, they can have their items paid by credit cards or online banking.
On the other hand, up-to-date technology may pose an imminent threat to people. Firstly, personal information exposure can be increasingly prevalent. Along with the growth of online shopping sites and computer-assisted payments, confidential data, including bank accounts or identification numbers, is more likely to be exposed. The disclosure of such sensitive information can put customers in peril. For example, recently, in Vietnam, thousands of ID cards are being sold on social media, most of which are extracted from online shopping platforms. By using those IDs, hackers or criminals can easily get access to bank accounts, or conduct illegal activities. Other than that, technology makes impulse buying easier.
In conclusion, while I agree that technological developments have substantially boosted shopping, I maintain that this trend can pose many challenges to customers, namely the attempt to protect their personal information and to avoid impulse purchase.
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